Privacy Policy

We highly value your trust in choosing JOuTrip.com for your traveling. Therefore, we will duly and diligently safeguard and protect the privacy and confidentiality of your personal details.

Disclosure of personal details

For our services, we shall collect for the following purposes the following information:

Surveys Newsletters and other information: If you wish to subscribe for our newsletter or wish to receive promotional communications or other information from us (in respect of our, our affiliated companies' or business partners' products or services), we offer you the option to "Opt in" for this service. If you no longer wish to receive our newsletter and other promotional communications, you can simply click on the unsubscribe link.

Visitor's registration, logging and use of "cookies" and web beacons: For (improvement of) our service and product, we use (temporary and persistent) cookies, authorized third parties cookies, web beacons and/or other technologies to collect non-personally identifiable data and to track browsing behavior and for specific or tailor made offers or advertisements and monitor and record the visits and use of our website(s).

In order to understand how people use our website and for marketing analysis and quality improvement purposes, we collect, record, process and use on an anonymous basis various data and information, such as the total amount of transactions, viewed web pages, referring/exit pages, platform type, date/time stamp information and details like the number and location of (mouse) clicks on a given page, mouse movements, scrolling activity and the (search) words you use and the text you type while being on and using our website (the "Data").

Furthermore, we will record and use your IP address, browser type and Internet Service Provider (ISP) for behavioral targeting, fraud, misuse and criminal investigation purposes.

Please note that from time to time, we may use third party service providers for marketing analysis and quality improvement purposes (the "Service Providers"). We may also use Service Providers to track detailed visitor activity of our visitors or for specific pages. These Service Providers collect, use, monitor and report on the Data and other any information and statistics they collect and analyze your online activities on our website. The information about your use of our website (including the Data, your ISP, browser and IP address) may be transmitted to and stored on the servers of the Service Providers. Furthermore, the Service Providers may also transfer the collected information to third parties where required to do so by law, or where such third parties process the information on the Service Provider's behalf.

When visiting and using our website, we do not share any personal information about our customers with our Service Providers and the Service Providers will not collect any personally identifiable information ("PII"). PII does not include your IP address, browser type and Internet Service Provider. We may share and disclose your personal details and information to a governmental or investigative authority if required by law (or any regulation having the force of law), legal process, criminal investigation, court order or subpoena.

About cookies and web beacons: Cookies are text files stored at your computer, either temporary or persistent on your hard drive. Cookies are used for authenticating, session tracking (state maintenance) and maintaining specific information about the use and users of our website, such as site preferences or the contents of their electronic shopping carts. Cookie files may also be placed at your computer by our trusted third-party advertising companies for the purposes as set out in this paragraph. The data collected by these cookies are completely anonymous. If you prefer, you can delete all cookies that are already on your computer's hard drive by searching for files with "cookie" in it and delete it and for the future, you can edit your browser options such that (future) cookies are blocked; however, please note that if you do this you may not be able to use the full functionality of our website. For more information about (the use and decline of) cookies, please visit: www.allaboutcookies.org

Web beacon consists of a small string of software code that represents a graphic image request on a Web page or email. There may or may not be a visible graphic image associated with the web beacon and often the image is designed to blend into the background of a Web page or email. Web beacons can be used for many purposes - including site traffic reporting, unique visitor counts, advertising auditing and reporting, and personalization. Web beacons used by JOuTrip.com collect only anonymous data.

Protect and safeguard your online privacy

Please note that, in accordance with European personal data protection laws, strict security procedures are observed within JOuTrip.com to prevent personal data misuse and unauthorized access.

JOuTrip.com uses trusted and recognized advertising online marketing and analytics companies committed to building consumer awareness and establishing responsible business and data management practices and standards. Most of these companies are a member of the Network Advertising Initiative ("NAI"). The NAI members participate fully in the NAI Principles and offer a general opt-out function of the behavioral advertising. Please visit http://www.networkadvertising.org/managing/opt_out.asp to identify the NAI members that have placed an advertising cookie file on your computer. To opt out of an NAI member's behavioral advertising program, simply check the box that corresponds to the company from which you wish to opt out.

Please note that opting out of a network does not mean you will no longer receive or be subject to online advertising or marketing analysis. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

Protect and secure information

In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate has been issued by Thawte: www.thawte.com

Furthermore, we have implemented and use security procedures and technical and physical restrictions for accessing and using personal information. Only authorized employees are permitted to access personal information for performing their duties in respect of our services.

Our server and network are protected by firewalls against unauthorized access and we have intrusion detection systems that monitor and detect unauthorized (attempts to) access to or misuse of our servers.

Control over your data

You always have the right to review the personal data you have stored with us.

Please state 'request personal data' in the subject line of your email.

If your personal data is incorrect, we will change it upon your request. You can also ask JOuTrip.com to remove your personal data from its database by sending us an email to the aforementioned email address.

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